culture
Net Promoter Score (NPS) is a widely used metric for measuring customer loyalty and satisfaction. It is based on the simple idea that customers who are willing to promote your product or service to others are likely to be more satisfied than those who are not. At Orderly Health, we calculate NPS by asking our…
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Failing along the way proved beneficial for Orderly Health’s CEO and Co-Founder, Kevin Krauth. In 2015, Orderly was originally founded as a patient navigation chatbot. After studying the market, Orderly pivoted in 2019 to a new market and platform focused on healthcare provider data. Kevin, along with his resilient team, found that leading his business…
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