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How to Curtail Network Leakage Through A Stronger Data Infrastructure
Network leakage, or patient referral leakage, costs health systems 10% of their annual revenue on average. For many health systems and provider groups, this represents millions of dollars going elsewhere. While network leakage can’t always be avoided, it may be surprising that it can be addressed through process changes and data infrastructure. By using smart…
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Podcast: Storytelling and the Digital Front Door with Whitney Adair, VP of Growth
Orderly Health’s VP of Growth, Whitney Adair was recently featured on the Pathmonk Presents podcast, sharing insights on diversifying growth and understanding the pain points of customers. During this episode Whitney also touches on the power of storytelling, the meaning of a “Digital Front Door”, and targeting the right audience, leaving the listener with one…
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How to Enhance Patient Access and Overcome Common Barriers
Patient access is at the forefront of efficient healthcare services. One key factor that underpins seamless patient access is accurate provider data. However, maintaining such data can be complex and resource-intensive, especially for health systems and provider groups. Here, we explore the barriers to patient access, how to address these barriers, and the potential benefits…
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Why Provider Data Accuracy is Essential for Health Systems
Accurate healthcare provider data affects patient experience, revenue cycle operations, and quality of care for health systems and providers.
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3 Ways Provider Rosters Impact Business Risk for Payers
When selecting a healthcare provider, it’s essential to have accurate and up-to-date information about who is in your network. Healthcare provider rosters play a critical role in ensuring that members have access to quality care and a positive healthcare experience.
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5 Myths About Provider Roster Data
Inaccurate or incomplete provider data is a significant challenge that impacts the entire healthcare ecosystem. It can have serious consequences, such as delayed or denied payments, compromised patient safety, and difficulties with compliance and regulatory reporting. Addressing this issue requires a concerted effort across key entities – healthcare organizations, providers, and the technology used. Recognizing…
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How Orderly Uses NPS to Keep Customer Satisfaction High
Net Promoter Score (NPS) is a widely used metric for measuring customer loyalty and satisfaction. It is based on the simple idea that customers who are willing to promote your product or service to others are likely to be more satisfied than those who are not. At Orderly Health, we calculate NPS by asking our…
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Podcast: Orderly Health’s CEO Kevin Krauth Discusses Culture and Ambition
Failing along the way proved beneficial for Orderly Health’s CEO and Co-Founder, Kevin Krauth. In 2015, Orderly was originally founded as a patient navigation chatbot. After studying the market, Orderly pivoted in 2019 to a new market and platform focused on healthcare provider data. Kevin, along with his resilient team, found that leading his business…
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Webcast: Patient Access and Provider Directories with Dr. Simon Haeder
Dr. Simon Haeder, Associate Professor Texas A&M University discusses the burdens of data maintenance and trends ahead for provider directories. Watch now.
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