Member Experience
Imagine reaching out to a provider only to find their phone number is disconnected, their listed specialty is outdated, or they no longer practice at that location. These seemingly small inaccuracies cause big downstream problems: missed referrals, delayed care, failed marketing campaigns, billing rework, and more. Provider data powers every part of the healthcare…
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If you’re in healthcare, you know the constant challenge of maintaining accurate provider data. At Orderly, we’ve spent years working with payers to understand what’s really at stake. Here’s what we’ve discovered about accuracy: it isn’t just about numbers. It’s about the member experience-determining how easy (or hard) it is for someone to find the…
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