Member Experience
Imagine reaching out to a provider only to find their phone number is disconnected, their listed specialty is outdated, or they no longer practice at that location. These seemingly small inaccuracies cause big downstream problems: missed referrals, delayed care, failed marketing campaigns, billing rework, and more. Provider data powers every part of the healthcare…
If you’re in healthcare, you know the constant challenge of maintaining accurate provider data. At Orderly, we’ve spent years working with payers to understand what’s really at stake. Here’s what we’ve discovered about accuracy: it isn’t just about numbers. It’s about the member experience-determining how easy (or hard) it is for someone to find the…