Payers
Imagine reaching out to a provider only to find their phone number is disconnected, their listed specialty is outdated, or they no longer practice at that location. These seemingly small inaccuracies cause big downstream problems: missed referrals, delayed care, failed marketing campaigns, billing rework, and more. Provider data powers every part of the healthcare…
If you’re in healthcare, you know the constant challenge of maintaining accurate provider data. At Orderly, we’ve spent years working with payers to understand what’s really at stake. Here’s what we’ve discovered about accuracy: it isn’t just about numbers. It’s about the member experience-determining how easy (or hard) it is for someone to find the…
The Problem Imagine this scenario: A patient named Emily has been suffering from severe migraines and finally gets a referral to a highly recommended neurologist. She calls the number listed online but it’s disconnected. Frustrated, she tries another number, but it routes her to a different department. Meanwhile, her condition worsens, causing her to miss…
Health insurance gets no love. It’s a necessity to keep us all flourishing, yet insurance is consistently ranked at the bottom of customer satisfaction. Then you have all the competing forces tugging at you daily and the blank stares you get when discussing your work at parties. It can be a slog. I…