Health Insurance
The Problem Imagine this scenario: A patient named Emily has been suffering from severe migraines and finally gets a referral to a highly recommended neurologist. She calls the number listed online but it’s disconnected. Frustrated, she tries another number, but it routes her to a different department. Meanwhile, her condition worsens, causing her to miss…
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Health insurance gets no love. It’s a necessity to keep us all flourishing, yet insurance is consistently ranked at the bottom of customer satisfaction. Then you have all the competing forces tugging at you daily and the blank stares you get when discussing your work at parties. It can be a slog. I…
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